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Refund Policy

Refund Policy Disclaimer for The H42

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This Refund Policy outlines the terms and conditions regarding refunds for products purchased from The H42. By placing an order with us, you agree to the terms outlined in this policy.

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1. Eligibility for Refunds: Refunds are issued under the following conditions:

  • The product is defective or damaged upon receipt.

  • The wrong item is delivered.​

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2. Return Process: To initiate a refund, please contact heytheh42@gmail.com within 7 days of receiving the product. We may require proof of purchase, such as an order confirmation or receipt.​

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3. Defective or Damaged Items: If you receive a defective or damaged item, H42 will replace the item at no additional cost to you or issue a refund, depending on your preference.​

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4. Wrong Item Delivered: In the rare event that you receive the wrong item, please contact heytheh42@gmail.com immediately. We will arrange for the correct item to be shipped to you or issue a refund.​

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6. Refund Processing Time: Refunds are typically processed within 14 business days after claim. The processing time may vary depending on the payment method and financial institution.​

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7. Contact Information: For inquiries related to refunds or to report any issues with your order, please contact our customer service at heytheh42@gmail.com.​

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By placing an order with The H42, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Refund Policy.

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*This policy was drafted by AI but thoroughly inspected by a professional 

Last updated: January 20th, 2025

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